What information do we collect?
We receive, collect and store any information you enter on our website or provide to us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
How do we collect such information?
When you send an enquiry via the contact form on our website, or send us a direct email via the links on the website, we collect the personal information you give to us, such as your name, address and email address. Your personal information will be used to allow Bramhall Blenkharn to contact you directly in response to your enquiry and may also be passed on to other consultants that we work with (e.g. Surveyors, Structural Engineers etc.) in relation to your enquiry.
Why do we collect such information?
We collect non-personal and personal information for the following purposes:
To help us provide and operate our services;
To provide our clients with ongoing client assistance;
To be able to contact our website visitors and users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose such information?
Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our services. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Bramhall Blenkharn store your data within our own databases on our company servers which are protected by a firewall.
Personal information that you have provided to us may be shared with other consultants that we work with (e.g. Surveyors, Structural Engineers etc.) in relation to your enquiry.
How do we communicate with you?
We may contact you to respond to an enquiry that you have made, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, and postal mail.
Our company website is hosted on the Wix.com platform. Wix, together with its marketing, analytics and technology partners, uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used in order to maintain, provide and improve their Services on an ongoing basis, and in order to provide visitors and users with a better experience. For example, thanks to these technologies, Wix are able to better secure their services, to identify technical issues, user trends and effectiveness of campaigns, and to monitor and improve the overall performance of their services.
Cookies: In order for some of these technologies to work properly, a small data file (“cookie”) must be downloaded and stored on your device. By default, Wix use several persistent cookies for purposes of session and user authentication, security, keeping the user’s preferences (e.g., regarding default language and settings), connection stability (e.g., for uploading media, using e-Commerce features, etc.), monitoring performance of their services, and generally providing and improving their services.
If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookie.org (note that this website is not provided by Wix, and we, therefore, cannot ensure its accuracy, completeness or availability).
Please note that deleting our cookies or disabling future cookies or tracking technologies may adversely affect your user experience.
Clear Gifs: Wix and certain third party services may employ a software technology called “clear gifs” (a.k.a. Web Beacons/Web Bugs), which enables them to improve their services by measuring their effectiveness and performance. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, however are not stored on your device, but instead embedded within their services.
Flash and HTML5: Wix and certain third party services may also employ certain tracking technologies known as “Flash cookies” and “HTML5”. Various browsers may offer their own management tools for removing or blocking such technologies. Additional information about managing Flash cookies is available here. (Please note that this website is not provided by Wix, and we therefore cannot ensure its accuracy, completeness or availability).
User Data Supplementation: If you provide us with personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
“Do Not Track” Signals: Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application.
How can you withdraw your consent?
If you do not want us to process your data anymore, or would like us to delete or change information that we have previously collected, please contact us at firstname.lastname@example.org or write to us at: Bramhall Blenkharn, The Maltings, Malton, North Yorkshire, YO17 7DP.
If you would like to access, correct, amend or delete any personal information we have about you, please contact us at email@example.com or write to us at: Bramhall Blenkharn, The Maltings, Malton, North Yorkshire, YO17 7DP.