Privacy policy
Your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it, and the steps we take to protect it. It also explains your rights under UK GDPR.
What information do we collect?
We collect information from you if:
- you submit an enquiry through our contact page
What do we use your information for?
Any of the information we collect from you may be used in one or more of the following ways:
- to respond to your enquiry via the contact details you provide (email, phone, or post)
- to personalise your experience and help us respond more effectively to your needs
- to improve our website and services based on feedback we receive
- to send you marketing emails or newsletters, but only where you have provided explicit consent
How do we protect your information?
We use appropriate technical and organisational measures to protect your personal data, including secure email systems and password protection. Enquiry data is not stored on this website.
How long do we keep your data?
We retain enquiry data only for as long as necessary to respond to your enquiry and for up to 12 months afterwards for administrative purposes, unless you request otherwise.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personal data to outside parties. This excludes trusted third parties who assist us in operating our website or conducting our business, provided that such parties agree to keep your information confidential. We may also release information if required by law, to enforce our site policies, or to protect the rights, property, or safety of ourselves or others. Non-personally identifiable visitor information may be used for analytics and marketing purposes.
Third-party links
Our website may occasionally include links to third-party sites. These websites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these sites, but welcome feedback about them.
Cookies
Our website uses cookies to improve your browsing experience and gather anonymous analytics data. On your first visit you will be asked to set your cookie preferences via our CookieYes banner. You can update these preferences at any time using the “Cookie Preferences” link in the footer of this website. Essential cookies are always active as they are required for the site to function properly, while non-essential cookies (such as analytics or marketing) will only be used if you consent.
Your rights
Under UK GDPR you have the right to request access to, correction or deletion of your personal data. You also have the right to withdraw consent to marketing communications at any time.
Your consent
By using our site, you consent to this Privacy Policy.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated modification date.
This policy was last updated on 24 September 2025.
Contacting us (Data Protection Officer)
If you have any questions about this Privacy Policy or how we process your personal data, please contact our Data Protection Officer.